Shipping & Delivery Policy
Everything you need to know about processing, shipping, tracking and delivery.
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Shipping & Delivery
At Pijera, every personalized product is carefully customized and crafted to order. We strive to process and deliver your order as quickly as possible while maintaining the highest quality standards.
Order Processing Time
All personalized products are custom-made based on the customization details provided by the customer.
- Order processing time: 1–2 business days
- Bulk and corporate orders may require additional processing time.
- Orders placed on Sundays or public holidays are processed on the next working day.
Delivery Time
Estimated delivery times after dispatch:
| Location | Estimated Delivery Time |
|---|---|
| Major Cities | 2–5 Business Days |
| Other Cities & Towns | 3–7 Business Days |
| Remote Areas | 5–10 Business Days |
Delivery timelines may vary depending on courier availability, weather conditions, or unforeseen circumstances.
Shipping Charges
- Free Shipping on all prepaid orders across India
- Shipping charges for Cash on Delivery (if applicable) will be displayed during checkout before order confirmation.
Order Tracking
Once your order is shipped, a tracking number will be shared via:
- SMS
You can use the tracking information to monitor the delivery status of your package.
Delivery Partners
We work with trusted courier partners to ensure safe and timely delivery across India.
Courier partners may include:
- Delhivery
- XpressBees
- Ecom Express
- Amazon Shipping
- Other reputed logistics providers
Incorrect Address Information
Please ensure that your shipping address, mobile number, and PIN code are entered correctly while placing your order.
Pijera shall not be responsible for delays or failed deliveries caused by incorrect customer information.
Delayed Deliveries
While we aim to deliver every order within the estimated timeframe, delays may occur due to:
- Natural disasters
- Extreme weather conditions
- Public holidays
- Transport disruptions
- Courier operational issues
In such cases, we will make every effort to keep you informed.
Delivery Confirmation
An order will be considered delivered when the courier partner marks it as successfully delivered to the shipping address provided during checkout.
Need Assistance?
If you have any questions regarding shipping or delivery, please contact us:
📞 +91 95584 27659
📍 Rajkot, Gujarat, India
🕒 Monday to Saturday | 10:00 AM – 6:00 PM